Skip to main content

3 February 2010

On Monday, after another day of applying to jobs, I sent an email to Marc Cenedella, President of The, a job hunting website that I subscribe to. In addition to running that site, Marc sends our an email newsletter and runs a blog with job hunting advice.

My decision to send an email to him was completely spontaneous. In fact, what I did was send him a copy of a recent post I wrote after the President's SOTU address in which I lamented the lack of progress I was having with my job hunt and my resulting frustration.

Remarkably, I received a reply from someone at the Ladders within 24 hours, a detailed email full of suggestions on how to better use their website to improve my job search as well as encouragement to contact them with any questions I might have. I also received a follow up email from Marc.

The point of this post is twofold:

1) Sometimes, perhaps more often than not, if we are proactive we achieve amazing results that do indeed help us to move forward in our projects.

2) Customer service is, or should be, a company's most valuable asset. The Ladders showed that my membership and my feedback was valued. That's how you attract and maintain customer loyalty.


slow panic said…
you are so right about being proactive. i have been spending way to much time sitting around feeling sorry for myself....

Popular posts from this blog

When our spirit hungers

The precocious toddler’s interest in talking to her mother grew in insistence as the gathered group settled in for an hour of silent prayer. Shushing didn’t work, so the mother led her child into an adjoining room where she would still be part of the sanctuary, but sound would be dampened. Despite the closed door and heavy glass walls, the child’s fervent desire to speak with her mother was still audible.
I said a prayer for the patient mother determined to stay, and for the child who was either tired or hungry or impatient for Mom’s undivided attention. And then tried to bring my wandering thoughts back to prayer. I had come to Adoration with my own pressing need for answers.
Over the past few weeks I’ve noticed a growing emptiness in my heart. A void, as if something is missing. It’s not psychological. Not physical. After doing an internal check, I determined it’s a spiritual void that I’m experiencing.
No, I’m not doubting God, his existence or goodness. I have full confidence in…

Open to the Spirit - Book Review

Open to the Sprit is like reading a letter from a friend. McKnight writes a very accessible introduction to the Holy Spirit and its role in our spiritual life. McKnight uses several stories from his life and others to share how the Holy Spirit consoles and deepens our daily spiritual walk. A terrific book for those seeking an introduction to a relationship with the Holy Spirit.

Simple Spinach and Kale Fettucine

On Wednesday I picked up my first box of organic from the High Country Conservation Center’s Summit CSA (Community Supported Agriculture). Way back in February, I bought a ‘share’ in this summer’s crop, which entitles me to a weekly box of organic vegetables from mid-June through October.

Now that the vegetables have arrived, I have two reactions: 1) Wow! This is so exciting! Look at these beautiful vegetables, I’m going to be so healthy. 2) Yikes! What am I going to do with four bags of greens?

For the next sixteen weeks, I want to share my culinary adventures as I cook my way through my CSA box each week. Even if you don’t subscribe to the CSA share, you’ll enjoy these recipes which focus on our summer bounty. I hope you’ll also be inspired to try more vegetable-centered meals. Now, back to those four bags of greens! 

This week’s recipe polished off two of the bags immediately. You can make this easy and tasty recipe for two or four people, just increase the amount of greens and th…